Aloud.com User Survey 2012
Bauer Media Ltd wants to bring you an improved Aloud.com, so please help us by completing this survey by August 22nd 2012. This survey should only take about 3 minutes of your time. Your answers will be completely confidential You don't have to answer every question, but if you do you'll be entered into a prize draw for a £50 Amazon gift voucher. The winner will be chosen at random.
Please enter your email address here so that we can contact you if you're the prize winner. Your email address will be used for no other purpose.
1 - How did you first hear about Aloud.com
Search engine such as Google
Recommendation from a friend
Heard advertisement on radio
Followed a link from another website
Social Media
Other (please specify)
2 - How often do you visit Aloud.com
Weekly
Monthly
Few times per year
Once per year
Never
3 - When you visit Aloud.com is it because you... (select any that apply)
know what you're looking for and want to buy tickets for a specific event
are looking for recommendations of events
checking to see whether tickets are still available for a specific event
want to compare prices/tickets against other websites
checking to see what tickets are available generally
are looking for Ticket Exchange tickets to sold out events
want to sell tickets
Other (please specify)
4 - What do you LIKE about Aloud.com (select any that apply)
Newsletter
Finding tickets process
Buying tickets process
Booking fees (in comparison to other ticket agents)
Inclusion of a Ticket Exchange service
suggestions/recommedations of events
Access to presales (early booking) of tickets
Other (please specify)
5- What do you NOT LIKE about Aloud.com (select any that apply)
Newsletter
Finding tickets process
Buying tickets process
Booking fees (in comparison to other ticket agents)
Inclusion of a Ticket Exchange service
suggestions/recommedations of events
Other (please specify)
Back
Next
6. Amongst your friends who generally purchases tickets
Usually I do because friends ask me to
Usually I do and then I'll see who else wants to go
Different people depending on event
Usually rely on friends to buy them
7. How do you find out when new tickets are available (click any that apply)
Aloud newsletter
Friends/family tell me
See it posted on facebook
Twitter
Newspaper/magazines
Other ticket site newsletter
Look on other ticket sites regularly
Direct from band/artist (by email, Twitter, facebook etc)
Regularly look on Aloud.com
Other (please specify)
8. How do you generally begin a purchase of tickets?
Use a search engine
Go direct to Aloud.com
Check with venue (box office)
Visit artist/official site for event that I want to see
Go direct to another ticketing website
Include Aloud when comparing prices/tickets across multiple sites
Compare prices/tickets across multiple sites without including Aloud
Other (please specify)
9 - Which websites do you use often to buy tickets (tick all that apply)
Allgigs
Aloud
Ents 24
GigsandTours
NME
See Tickets
Songkick
Stereoboard
The Guardian
Ticketline
Ticketmaster
Ticketweb
Time Out
Other (please specify)
10 - What is particularly important to you on a ticketing website (please select THREE options)
An event/ticket news service
Tells me first about tickets going on sale
Availability of tickets
Access to presales/exclusive tickets (early chances to buy)
Venue information inc seating plans
Easy to find events/tickets that I'm looking for
Customer Service
Personalised recommendations based on favourite artists, your location etc
Able to choose between different ticket agents
Price of booking fees and postal charges
Send
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