Customer Satisfaction Survey - All Products / Services

Customer Satisfaction Survey - All Products / Services

We would be really grateful if, as a valued customer, you would complete this really quick survey to let us know how we are doing.
Name

First Name Last Name
Company
E-mail
Customer email address
Type of visit

About your recent Calibration/Service/ repair Visit

	Very good	Good	Average	Poor	Very poor
Efficiency of the booking in of the visit
Professionalism of visit overall
Attitude of the Service Engineer
Did you receive the Calibration Certificates in a timely manner
If a repair - was it effected satisfactorily

About your recent Installation

	Very good	Good	Average	Poor	Very poor
Efficiency of the Quotation Process
Delivery lead time
Ability of the Installing Engineer
Product satisfaction - does it do what you need it to?

Engineer(s) Name(s)

Robin Burgess Scott Southall Alex Page Adam Grant
Was Rob May or another supervisor in attendance?

Yes No
If you would like to to add any other comments, please do so here.
Thank you so much for taking the time to do this - we really value your feedback

Lucy & Tony Bennett-Poole

Directors
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