I General

Paolo Galetto operates an online sales platform for artistic portraits under the URL http://www.paologaletto.com As the operator and owner of this platform, Paolo Galetto enters into a contractual relationship with any legal or physical persons wishing to purchase artworks through the web shop.

All contractual relationships between Paolo Galetto and their customers are subject exclusively to the terms and conditions of Paolo Galetto. Differing terms and conditions of the customer shall not apply.

The customer is obliged to provide the data requested in the order form (name, address, etc.) in a truthful and complete manner. The customer must recompense any damages resulting from the inaccuracy of such information.

If one of the provisions of these terms and conditions is or becomes invalid, the validity of the remaining provisions shall not be affected.

 

II Conclusion of Contract

By making the products available in the online shop, paologaleto.com presents a binding offer to conclude a contract on said products. This contract is concluded by clicking the order button in the final step of the ordering process. After submitting your order you will receive a confirmation by email (order confirmation).

Your contract of sale will be concluded with

Paolo Galetto
9 rue des paveurs

06600 Antibes, France

The original language of the contract is English.

In the event that the artist cannot realize the portrait, Paolo Galetto will notify its customers as soon as possible. If the customer has already paid for the goods, Paolo Galetto will immediately refund the corresponding amount.

 

III Cancellation policy

Start of cancellation policy
You have the right to withdraw from this contract within two days without giving any reason. The period for cancellation is two days from the day that you, or any third party authorised by you other than the carrier, has accepted delivery of the final item(s) of your order. To exercise this right, you must contact us (paologalettoarts@gmail.com) by means of a clear statement informing us about your decision to withdraw from the contract. In order to meet the deadline for cancellation of the contract, it is sufficient to send notification stating your intent to exercise said right before the end of the aforementioned cancellation period.

Consequences of cancellation
If you cancel the contract, we are obliged to refund all payments that we have received from you, without delay and at the latest within seven days of receipt of your notice of cancellation. We will issue the refund by the same method of payment that you selected for the original transaction, unless otherwise expressly agreed with you; under no circumstances will you be charged a fee for this refund.

End of cancellation policy

 

IV Warranty

Please note that an artwork is not consumer goods.

The download of the hi-res file or the delivery depend on the time the artist needs to provide the carrier.

We will keep you informed every step of the way by email:

• As soon as you place your order, you will get a first email confirming it has been processed;
• You will receive a second email as soon as your artwork is ready for the download or shipping, after the preparation time.

 

V Payment

Unless otherwise specified in the offer, payment may be made by credit card (Visa or MasterCard), by Braintree instant bank transfer.

All payments must be made in Euro. Paolo Galetto is not responsible for potential differences between the amount charged to the user in his or her local currency and the amount indicated by currency conversion tools. Users should be aware that currency conversions are subject to fluctuating rates. We shall not be liable in any case for the costs of a cash transaction or for foreign exchange losses due to fluctuations in conversion rates.

The price shall include the currently valid rate of German VAT.

 

VI Delivery times, deliveries, terms of delivery, postage/shipping charges

Deliveries take 7-14 working days within Europe, 7-14 working days for the rest of the world. In the event of a delay, we shall inform you in writing (by email).

In general, shipments are free of charge.

You, as customer, are responsible for paying any applicable duties, taxes and storage costs. If you have any questions about duties or import clearance, please contact your country's local customs authority.

In general, artworks are rolled up and sent in mailing tubes.

The buyer must inspect the goods immediately for damage and notify the deliverer if any is found before accepting delivery. If obvious damage exists, and is noticed for the first time after accepting delivery, the buyer must notify us within five days of accepting delivery. If the buyer fails to do this, any claims for compensation for this obvious damage are excluded.

Transfer of risk: the risk of unforeseeable loss or damage and accidental deterioration of the goods ordered is transferred to the customer on handover of the goods to the customer or a recipient designated by him or her. This applies whether or not the shipment is covered by insurance. In other cases, the risk of unforeseeable loss or damage and accidental deterioration of the goods ordered passes to the buyer upon handover or, if the goods are shipped, once the goods are handed over to the carrier or other person or organisation designated to carry out the shipment.

 

VII Data protection

Collection, processing, and use of personal data

In general, you can visit our website without needing to provide any personal information.

Personal data is only collected if disclosed to us voluntarily, such as when placing an order. Personal data provided by you will be used as appropriate to fulfil and process your order or to provide services requested by you.

We shall use your data for market or opinion research only to the extent permitted by the law or where you have given your consent. You can object to the use of your data for purposes of advertising or market and opinion research at any time without incurring any costs other than the standard rates of message transmission. You may withdraw your consent with future effect at any time.

 

Disclosure to third parties:

For the purposes of fulfilling and processing your order, your delivery data shall be disclosed to the shipping companies, and your payment data may be disclosed to the banking organisation or credit card company responsible for processing the payment.

Otherwise, we shall only disclose your personal data if obliged to do so by law or if you have given prior consent. In particular, we shall not sell, rent or otherwise transmit your personal information to third parties without your express permission.

  

Correction, blocking and deletion of your data

Stored personal data is deleted when the information is no longer necessary to fulfil the purpose for which it was originally stored, if its storage is inadmissible for legal reasons or if you have withdrawn your consent. In the event that deletion conflicts with legal or contractual retention periods, the corresponding data shall be blocked instead.

 

Use of cookies

On some of our webpages we use cookies, which serve to make our website more user-friendly, efficient and secure. Cookies are small text files that are stored or saved on your computer and contain encrypted information about the content of your visit and the data that you enter. Most of the cookies that we use are so-called "session cookies". They are automatically deleted once you finish your visit. Some cookies remain on your computer as so-called "persistent cookies". These can be accessed during your next visit, and allow us to recognise your browser and to fulfil various service functions. Cookies do not harm your computer and do not contain viruses.

You can configure the settings of your browsers to reject or immediately delete cookies at any time. Please refer to the appropriate instructions for your browser. However, we should like to point out that disabling cookies may prevent the features on our websites from becoming fully available, and so we recommend that you leave cookies enabled.

 

Use of web analytics tools

In order to improve both the usability of our webpages and the quality of our website, we use tracking technologies provided by Google Analytics (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 ["Google"]).

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer to help analyse your use of the website. The information generated by cookies about your use of this website will generally be transferred to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will however first be truncated by Google within the member states of the European Union or in other signatory states that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, for compiling reports on website activity, and for providing other services regarding website activity and internet usage to the website operator. Google will not link the IP address transferred by your browser as part of Google Analytics with any other data held by Google. You can prevent the use of cookies by selecting the appropriate settings on your browser; however, we should like to point out that if you do this, you may not be able to access all the functions provided on this website.

You can also prevent the data generated by cookies about your use of the website (incl. your IP address) being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available under the following link:http://tools.google.com/dlpage/gaoptout?hl=de

We evaluate the data for the following purposes:

• conducting performance or profitability comparisons of our websites,
• determining visitor counts,
• tracking information for example for online advertising, partnering and affiliate programs on the website, rich media content or specific campaigns,
• finding the areas of the website that are of greatest interest to you,

• analysis of the origin of online users for local optimisation of our web services.