Prescription / Order Form

Please allow 5 working days* for your order / prescription to be ready. You will be send further emails with your invoice and a ready for collection email.

If you require the order before then please label it as urgent and we will do our best to get it ready for you.

* CONTROLLED DRUGS: There is physical paperwork that needs to be posted by Royal Mail when ordering controlled drugs. Please allow at least 7 working days for controlled drugs.

* DELIVERIES: Please allow at least 7 working days for prescriptions to be delivered

As often as possible please can the invoice be paid PRIOR to collection. Your invoice / statement will be sent halfway through the ordering process.

Our website has a fully secure payment portal for all credit and debitcards. Please use this portal as much as possible.

If you require a written prescription to go to a pharmacy then please name the pharmacy you will be using in the fields below. There are charges for all written prescriptions. You need to order the product first , get a reference and complete the form below.

If you require delivery, please complete all the fields below.

Pet Details*

Are any of the pets you are ordering for today on our Health Care Plan (Monthly Direct Debit)?*

Please complete your mobile number AND your e-mail address in order to receive your invoice and notification when your order is ready for collection.

E-mail*

example@example.com

Mobile Number*

Order/Prescription Details

Date Today*

Date

How are you paying for this order?*

Please indicate your payment option

Which Insurance Companies Claim Form do you require?*

If ordering for multiple pets with multiple insurance companies please list all insurance companies

Do you require delivery? (Charges may apply)

Deliveries

Please find below information and booking details in order for us to deliver medication and food straight to your door. Please allow 7 working days.

Clients on the Health Plan can get their HEALTH PLAN medication delivered Free Of Charge.

If you are not on then Health Plan then you can also get medication delivered but we charge £10.20 for delivery.

I accept all charges associated with delivery*

on Health Plan - no charge£10.20 Chargeable

Are you requesting a written prescription ? (Charges Apply)

Prescriptions

It is our responsibility to ensure that as far as possible your pet does not develop side effects whilst on any drug we may have prescribed. All drugs have side effects, but they can be minimised with good effective monitoring. Unlike humans your pet is unable to tell you that the medication is a) working and b) having no side effects.

Dependent on your pet’s condition and drug that they may be on we will have decided on how many repeat prescriptions your pet may have without endangering their health in anyway. In general, repeat prescriptions are given for 3 – 6 months. Sometimes they are only given monthly. ( CONTROLLED DRUGS are only ever given monthly) If you are uncertain as to how many to order from your pharmacy please phone and chat with one of us and we can give some guidance.

After this period, it is essential that a vet examines your pet. You are charged a consultation fee and most drugs require us to take a blood test at least once a year.

You must order only what we have prescribed so please make sure you are certain of your pets prescription.

We charge for all prescriptions - if the drugs are purchased from us the fee is included in the cost of the drug. Please find below the cost of our written prescriptions:

Medication prescription: £32.00 per drug / prescription (1 - 6 months)
Wormers & flea treatment prescription: £20.00 per drug / prescription.

I accept all charges associated with written prescriptions*

Flea and Worming Products - £20.00All other prescriptions -£32.00

Which online pharmacy are you using?*

Pharmacy Email Address for your prescription*

Please ensure this is the PRESCRIPTION email address for the pharmacy you have nominated above

Order or Account Reference Number*

Once you have placed your order with the pharmacy you should receive a reference number

Are you ordering IMMUNOTHERAPY (Allergy Injections or Allergy Drops)

Brand of Product*

Batch Number and Expiry Date*

Upload a photo of the product if you are at all uncertain of the above