We are unable to open your account without verifying your identity. If we are not able to identify you using electronic checks, we may request further supporting documents from you to verify your identity and residential address. We do not accept online bills or statements. ECL also reserves the right to request further documentation at any time during the approval process. Copy documents should be certified “Original seen and true likeness" by an appropriate person (Doctor, Lawyer, Accountant, Staff of Equitrade FX who have seen the originals). The person certifying must be contactable, please provide their telephone number and address. Statements, bills etc must not be more than 3 months old. If you require further guidance on the identification requirements, please contact us on 0121 454 0770.