Advice Feedback
It would help us to make sure we are offering a good service if people who have visited West Somerset Advice let us know what happened as a result of the advice given.
How do you rate the help you were given?
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Very satisfied
1 is Not satisfied, 10 is Very satisfied
How did you contact West Somerset Advice?
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Saw an adviser in Minehead
Saw an adviser in Dulverton
Saw an adviser in Williton
Saw an adviser in Watchet
Saw an adviser in Stogursey
Telephoned for advice
Corresponded by email
How could we have made it easier for you to contact us?
Please say how
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Please tell us which of the following statements you most agree with?
I could not have resolved my problem/s without help from the Adviser
The Adviser helped me a lot in resolving my problem/s
The Adviser helped me a little to resolve the problem/s
The Adviser did not help me to resolve the problem/s
Since coming to West Somerset Advice
My problem has been completely sorted out
My problem has been partly sorted out
Nothing has changed and nothing is being done
My situation has got worse but I know what to do about it
My situation has got worse and I don't know what to do
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Has the advice made a difference how confident you feel?
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No difference
Made a lot of difference
1 is No difference, 10 is Made a lot of difference
Has the advice made a difference to your peace of mind?
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No difference
Made a lot of difference
1 is No difference, 10 is Made a lot of difference
Has the advice made a difference to your health and comfort?
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No difference
Made a lot of difference
1 is No difference, 10 is Made a lot of difference
Has the advice made a difference to relationships with family and friends?
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No difference
Made a lot of difference
1 is No difference, 10 is Made a lot of difference
Has your knowledge about how things work improved?
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No difference
Made a lot of difference
1 is No difference, 10 is Made a lot of difference
Do you feel more able to help yourself?
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No difference
Made a lot of difference
1 is No difference, 10 is Made a lot of difference
If you have any other suggestions to improve the service please tell us here
Are you willing to give us your name to record your response?
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