We are currently seeking a very confident, well presented and professional member of staff to add and enhance our team at Price First Taxis Ltd.
The role available is in a very challenging aspect of the service industry, within Torbay.
Initially the position available is for a telephonist, you would be required to take bookings affectively and efficiently while still maintaining a high standard of service that has become expected of our staff.
Successfully taking bookings is not as easy as it sounds, it requires good listening skills to ensure you obtain the correct information, also knowing the questions to ask so to extract all the relevant information whilst maintaining a professional service. Being able to control the call is essential.
In this industry you meet people from all walks of life, and with our headquarters being within the Babbacombe area we tend to get a number of elderly people booking taxi's at the front desk, as well a high percentage on the phone. Good people skills would be a real asset.
Even though your main activities will primarily be answering phone calls, and dealing with the general public, you will also on occasion be required to handle money.
In addition to the above tasks, all staff will be required to keep the working environment clean and safe, so it is expected of all employees to contribute towards these tasks.
Subject to performance reviews this can increase.