Remote Services
Phone Support: There is a team of dedicated Konica Minolta IT support technicians that can support you with any general IT or networking issues.
Konica Minolta Remote Support This allows our support team to remotely access your network in conjunction with your IT to help resolve any issues quickly, reducing downtime. Remote Support
Remote Panel This allows us to remotely control your Konica Minolta device allowing us to make changes to settings and features without the need of a technician visit, again reducing downtime.
Remote Deployment Tool This software allows the remote deployment of Firmware and MFD settings without the need to send a service technician to site. This will reduce down time of your equipment and site visits. Remote Deployment Tool
GSP This is a cloud based platform the allow all machines settings and firmware upgrades to be carried out remotely without the need for a technicians site visit. Also this allows for your MFD to be backed up and also all fault logging information can be download to assist with fault analysis.
e-biz To manage and monitor your Konica Minolta Printer fleet anytime, we are happy to announce our new eBiz online portal.
The Konica Minolta portal includes the following benefits.
User friendly, easy navigation
Ability to create multiple users with different levels of admin rights
Manage your service requirements 24/7 at a touch of a button
Create service calls for your machines
Real time monitoring of the progress of service calls
Order consumables to ensure business continuity
Enter and review meter readings to ensure accurate billing
Visibility of your invoice history
A dashboard with all our contact details just in case you need us
To Activate your new account please click on the following link .
https://ecommerce.konicaminolta.co.uk
Bitdefender now available for your Konica Minolta Product
If you wish to use one of these device management tools, please speak to Konica Minolta Support on 01623 522102 or email remotesupport@konicaminolta.co.uk