Thank you for your application for the role of Roastery Administrator working at Caravan Coffee Roasters.
This role is extremely important to our business as you will for many people be our first point of contact to our company, be it via phone or email. Your daily tasks will involve manning the phones, answering general queries, or directing calls to the appropriate department/individual. As well as this you will be responsible for processing our daily orders that come in via our wholesale ordering portal and our retail website - both of which link to Xero accounting software.
You will also be involved in managing the sales and invoicing for ACME & CO Cups, of which we are the UK distributor for. There are two websites for this, as well as some key resellers who are managed personally.
Other tasks are customer service enquiries from our websites, arranging couriers and troubleshooting delivery issues.
It is a challenging and busy role that requires organisation, multitasking, and someone who can learn multiple software platforms.
Please note that the role will initially be based at our Roastery in Kings Cross, however this will be moving in October to Enfield (EN3 7QN) for a period of 6-12 months before we relocate back to Islington into our new state-of-the-art roastery. The job is Monday to Friday, 45 hours per week.
Please fill in the following questionnaire as soon as possible.