Customer Satisfaction Questionnaire

Name: *

Prefix First Name Last Name

Address: *

Street Address
Street Address Line 2
City	County
Post Code	Country

E-mail: *

Contact Number: *

Name of Jacksons Approved Installer *

Invoice / order no *

Date Installation was completed: *

Date

How did you hear about the Jacksons Approved Installer used? *

Recommendation Another installation nearby Used previously Leaflet Local Advertising Contact with Jacksons

Please rate the following aspects of your contact with Jacksons

Excellent

Good

Fair

Poor

N/A

Was the sales advisor friendly and well informed?

If you required technical information or specifications, was the sales person helpful in providing it?

How would you describe your overall experience with Jacksons?

Please rate the following aspects of the Approved Installers service: *

Excellent

Good

Fair

Poor

N/A

Quality of service from initial enquiry

Communication

Product knowledge and advice

Punctuality

Presentation

Quality of installation

Tidiness

Efficiency

Adherence to agreed cost

Would you be happy to recommend your Approved Installer?

Yes No

Do you have any other comments or any improvements to the service you could suggest? *

Which Jacksons products were installed? *

Fence Gate Decking

Fence Style

Please enter the style of fencing (if known)

Gate Style

Please enter the style of gate (if known)

How many years have you lived in the property where the Jacksons products were installed? *

Enter number of years

Is your home a: *

Flat Terraced House Semi-detached house Detached

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Newsletter

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