Customer Satisfaction Questionnaire

Name: *

Prefix First Name Last Name

Address: *

Street Address

Street Address Line 2

City County

Post Code

E-mail: *

Contact Number: *

Name of Jacksons Approved Installer *

Jacksons Invoice / order no *

Date Installation was completed: *

Date

How did you hear about the Jacksons Approved Installer used? *

Recommendation Another installation nearby Used previously Leaflet Local Advertising Contact with Jacksons

Please rate the following aspects of your contact with Jacksons

	Excellent	Good	Fair	Poor	N/A
Was the sales advisor friendly and well informed?
If you required technical information or specifications, was the sales person helpful in providing it?
How would you describe your overall experience with Jacksons?

Please rate the following aspects of the Approved Installers service: *

	Excellent	Good	Fair	Poor	N/A
Quality of service from initial enquiry
Communication
Product knowledge and advice
Punctuality
Presentation
Quality of installation
Tidiness
Efficiency
Adherence to agreed cost

Would you be happy to recommend your Approved Installer?

Yes No

Do you have any other comments or any improvements to the service you could suggest? *

Which Jacksons products were installed? *

Fence Gate Decking

Fence Style

Please enter the style of fencing (if known)

Gate Style

Please enter the style of gate (if known)

How many years have you lived in the property where the Jacksons products were installed? *

Enter number of years

Is your home a: *

Flat Terraced House Semi-detached house Detached

Please tick this box if you wish to receive information and updates from Jacksons. You have our assurance that your details will not be passed on to third parties.

Are you happy for us to share your comments with the Approved Installer if necessary? *

Yes No

Newsletter

Please tick this box if you wish to receive information and updates from Jacksons Fencing. You have our assurance that your details will not be passed on to third parties.

Newsletter

Yes, subscribe me to this newsletter.

Newsletter

I am happy to be contacted with information, news and updates that may be of interest from Jacksons Fencing.