Terms and Conditions
This guarantee is only valid when the following details have been adhered to. This guarantee is not transferable.
The guarantee registration form has been correctly completed in full and received at Ingenious Locks & Hardware, Whittington Hall, Whittington Road, Worcester, Worcestershire, WR5 2ZX, within 14 days of the door being fitted.
Doors are secured closed, deadlocked with the key and the key removed from the cylinder lock, and not in the night vent position. Ingenious Locks & Hardware approved locks, cylinders and keeps are fitted to all doors.
Ingenious Locks & Hardware security products have been installed and adjusted in accordance to Ingenious Locks & Hardware’s installation fitting instructions.
All Ingenious Locks & Hardware security products and moving components (locks, handles) should be kept free of dirt and should be lubricated twice yearly at equal intervals by the registrant with light machine oil.
In the unlikely event of a break-in whereby a Ingenious Locks & Hardware protected entrance door have been subject to manual intervention and forced entry have been gained, the registrant shall immediately contact the registrants installer and provide the installer with full details of the forced entry and relevant crime number issued by the Police Force within 14 days of the forced entry.
The registrants installer in conjunction with the original door manufacturer accompanied by a fully qualified Ingenious Locks & Hardware Service Engineer will conduct a full investigation.
If it is established that the doors were manufactured, installed, correctly adjusted and maintained in accordance with Ingenious Locks & Hardware’s instructions and service manual, Ingenious Locks & Hardware may make a payment under the guarantee. Any guarantee payments will be made in two parts:
1. A maximum payment of £500 (five hundred shall be made to the registrant
2. A payment to a maximum of £500 (five hundred) to the original installer to replace damaged door
Only one claim shall be made per registrant during the guarantee period.
This security guarantee excludes liability for forced entry or manual intervention for exposed parts of the locking mechanism (lock, cylinder and keeps), however caused.
The guarantee period shall be for a term of 10 years from the date of installation of the door incorporating Ingenious Locks & Hardware’s security product and only the original registrant of the guarantee shall be able to enforce the rights under the guarantee. The Provisions Contract (Rights Of The Third Party) at 1999 shall be excluded.