Tool Repair Form

Kwikpac Servicing Dept Tel: 0114 248 3160

Kwikpac General Enquiries Tel: 01592 650 700

Would you like to arrange for us to collect your item(s) or would you like to arrange delivery yourself?*

Collection - £34 charge applied (including insurance).Delivery

Please Note for Collections:

- There is no paperwork for you to complete.

- The collection is done by DPD, the driver will attach a barcode number to your box and leave you with a copy for traceability.

- Please ensure your tool is packaged well in a suitable box for transporting.

- Please have your tool ready for collecting on the day of submitting the form, as sometimes the collection may be on the same day. If the tool is not ready when the DPD driver arrives, this will incur a ‘failed collection’ charge of £15.

- We may contact you for further information regarding the tool faults.

If you have chosen collection please provide us with the Collection Contact, Opening Times for Collection and Collection Location;*

We would be most grateful if you could please complete the following information relating to the tool and your company, to assist in a prompt estimate for repair. (Please ensure batteries and chargers are not included in the box.)

Reason for Return:*

Do you have images or videos of the fault/damage? If so, please upload them here.

Browse Files

Company Name:*

Company Address*

Street Address

Street Address Line 2

Town/City

Postcode

Contact Name:*

First NameLast Name

E-mail Address:*

Contact Telephone No.:*

Strap Information:

Strap Width:

(For example, 9.50mm, 12.00mm, 12.50mm, 15.00mm, 15.50mm, 19.00mm)

Strap Thickness:

For example, 0.60mm, 0.70mm, 0.76mm, 0.80mm, 0.90mm, 1.00mm. (If you don't know, please state 'Unsure' and send a strap sample.)

Tool Information:

Tool Serial No.:

Tool Description/ Model*

Additional Comments or Questions:

We are committed to providing prompt service and support to our customers, and aim to have your tool repaired as soon as possible. On repair we will send you a confirmation of the repair, all tool repairs are returned with a delivery charge of £34 & first hour labour change of £90, consecutive hours (if required) are £70. Should you require any further assistance, please do not hesitate to contact us.

Yours Sincerely,

The Kwikpac Servicing Team

Once you have clicked 'Submit' below you will automatically receive an email confirming receipt of your submitted form. Get in touch with us at servicing@kwikpac.co.uk if you have not received your confirmation email.

Head Office: Kwikpac Ltd, Randolph Court, Randolph Industrial Estate, Kirkcaldy, Fife, KY1 2YY

Service Centre: Kwikpac Servicing, Unit 3 North Anston Business Centre, Houghton Road, Dinnington, Sheffield, S25 4JJ

Do you need a Collection Note to confirm collection by courier?