RMA Request Form

RMA Request
In order to ensure a fast and secure RMA process we need all information to start this procedure. Please be as specific as possible.
Customer details
Company name *
Name *
E-mail *
Phone number (landline or mobile) *
Customer number *

Company address *

Street Address
Street Address Line 2 / Location or Department
City	State / Province
Postal / Zip Code	Country

RMA details
Reason for RMA *
Your RMA Reference
What kind of product do you want to return?

New Product New Product HP Approved Selection (A1, A2 or A3) Refurbished (R4) Other
Please upload your HP DOA Form *

Please upload HP DOA Form

Cancel of
What kind of transport Issue do you have?

Product(s) damaged during transport Product(s) missing
Please upload pictures of the damaged Product(s) and the Box(es) *

Please upload pictures

Cancel of
What products are missing? *
Please describe your reason for returning the product(s) *
I opened the original box(es)? *

Yes No
I used the product(s)? *

Yes No
Product(s) in original packaging? *

Yes No
Accounts, passwords iCloud, pincode disabled? *

Yes No
All supplied accessories included? *

Yes No
I backed-up all my essential data? *

Yes No
We are not responsible for any data lost!
We will directly send back the products that arrive with any (iCloud) Locks!
Order details
Invoice number *
Invoice Reference
Product details
Quantity of products you are returning *
Serialnumber(s) *
Partnumber(s) *
Quantity of products you are missing *
Packaging details
Return shipment details *
Quantity of boxes you are returning *
Quantity of pallets you are returning *
Communication
Which form of communication do you prefer? *

E-mail Telephone
Additional information
Please fill in your additional information
Please add your additional documents here.

Upload a File

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Terms & conditions
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RMA Request