Follow up Survey Form - Product and Service

1

Which service are you completing this feedback form for?

1 - 2 - 1 Consultation

In Person Puppy Classes

Loose The Leash Course

Pawsome Adults Course

Virtual Puppy Classes

Skill Up Your Dogs Brain

2

Has the Course / Consultation been as good as you expected?

Yes

No

3

If no, please explain:

4

Where the training tasks and their reason clearly explained?

Yes

No

5

If no, please explain:

6

Do you feel you have made the most of the classes / consultation by training each exercise at home and out and about?

Yes

No

7

Please explain the reason for your answer:

8

Do you think you have gained the knowledge from the course / consultation to deal with the current struggles that you and your dog are having?

Yes

No

9

Please explain the reason for your answer:

10

Thinking about the first week or first time you contacted us (if 1:1s), is there anything you would suggest to improve the delivery or the information given?

11

What could we do to improve the service that you had?

12

What could we do to improve the service that you had?

13

How likely is it you would attend a follow-on course or book a further consultation?

Very Likely

Likely

Would Need More Information

Unlikely

Very Unlikely

15

Would you recommend this product or service to a friend?

Yes

No

16

Please summarise your feelings on our services

17

Name (optional)

First Name

Last Name

18

Additional comments:

19

If you feel the cost was to much for the service given, how could we have increased the value to match the cost?

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