The security of your personal information is very important to us! Therefore your request reaches us in encrypted form via a server stored within the EU.
While we answer your booking request we process and store your data. For example we set up a guest file for you. The information that you give us here, our correspondence with you and documents respective your stay(s) with us are stored there. Some of the information is fundamental to allocating the matching campsite pitch, while others are needed to ensure a smooth organization of our internal processes. However, we need the bulk of the requested information to report the city tax to the city of Schönwald im Schwarzwald incl. the preparation of the guest cards (KONUS card) for you and your fellow travelers. Of course we are also legally required to keep certain documents and transmit the accounting-relevant documents to our tax advisor and the tax office.
You can cancel your compliance at any time for the future. The required informations by previous process and stays will then only be kept for as long as we are legally obliged to do so (Aufbewahrungspflicht). Please contact us in written form. You can find our contact details here.