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Fire Call Out Visit
22
Questions
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1
Fire Branch Location
*
This field is required.
Fire Durham
Fire Glasgow
Fire Leeds
Fire Manchester
Fire Birmingham
Pointer Security
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2
Site Name
*
This field is required.
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3
Travel Time
Please enter in minutes
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4
Time on Site
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5
Time off Site
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6
Contract Number
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7
Site Address
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8
Date
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9
Category of System
*
This field is required.
L1
L2
L3
L4
L5
P1
P2
M
Unknown
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10
Call Reference
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11
Reason for Call
System Fault
False Alarm
Misoperation
Transmission Fault
Fire in Premises
Complete Install
Not Operating
Commission System
Other
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12
Other Reason
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13
False Alarm Analysis
Taken from BS5839:2017
Fumes from cooking process
Steam
Tobacco smoke
Dust
Insects
Aerosol spray
High air velocities
Smoke from other sources
Cutting, Welding / Hot work
Processes that produce smoke
Cosmetic smoke
Incense
Candles
Electromagnetic interference
Water ingress
Substantial fluctuation in temp.
Accidental damage
Testing or maintenance of system
Pressure surges on water mains
Other
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14
False Alarms since last visit
Unknown
None
1
2
3
4
5
Other
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15
False Alarm Calculation
No. of AFDs installed
No. FA last 12 months
No. FA from last Maint
Values
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Values
No. of AFDs installed
Row 0, Column 0
No. FA last 12 months
Row 0, Column 1
No. FA from last Maint
Row 0, Column 2
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16
False Alarm Calculation Results
Investigate if greater than 4
Investigate if greater than 10
Row 0, Column 0
Row 0, Column 1
Investigate if greater than 4
Row 0, Column 0
Investigate if greater than 10
Row 0, Column 1
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17
False Alarm Investigation Results
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18
Cause and Effect
Unknown at time of Call-Out
All Sounders
Lifts to Ground Floor
All doors close
Other
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19
Additional Equipment Fitted?
*
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Yes
No
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20
Equipment Used
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21
Call Notes
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22
Engineer Recommendation
*
This field is required.
Call Completed
Further Call Required
Call Complete – Quote Required
Amendment to Records
Other
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23
Engineer Name
*
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24
Engineer Signature
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25
Customer Name
*
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26
Customer Signature
*
This field is required.
Clear
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27
Unique ID
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28
Backup Email
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29
Engineer Email Address
To receive a copy of the Call Out Form
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30
Customer Email Address
For Admin to send a copy of the Call Form
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