We hope you will always feel able to raise any concerns you have about the services we provide to you. In order to be sure that we are giving you our best service we would be grateful if you would fill in this questionnaire so that we can identify any area for development in our overall service to you as a valued Service User.
We would appreciate it if you answered the questions openly and honestly. We assure you that your answers will be treated with strictest confidence by the management.
The summary of this survey will be made available to all Service Users, families, and employees, and will be given to the Care Quality Commission at their inspection, and will also be given to all those making enquiries relating to the service.
If any of the questions do not apply to the service you are receiving, please state 'NA' in the comments column.