Terms & Conditions
The number of places is limited so courses must be booked and the fee of £75.00 paid for in advance to secure your place. You can pay via PayPal at the website store https://www.freshstartpbt.co.uk/Store.php
Course booking cancellation refund policy. If you have booked your place, the course fee is non-refundable once the course starts, except under exceptional unforeseen circumstances such as illness etc.
Prepaid Class Cancellation – If, during a course, the organisers need to cancel a class due to weather or other unforeseen circumstances, you will be contacted and the class will be rescheduled and if this is not possible, an alternative class offered. A refund for that class may be offered at the discretion of the organisers if an alternative class cannot be arranged.
Notification of cancellation will be made to all class members by email, phone or text. Should this occur on the actual date of the course I will attempt to make contact by telephone wherever possible.
Health & Safety – all attendees agree to abide by the health & safety instructions given by the organisers. In particular, evacuation procedures in the event of a fire.
Parking and outside – Keyna Mullany and Fresh Start Pet Behaviour & Training can take no responsibility for damage/loss to cars parked on the premises or in the adjacent public car park. Please do not leave dogs in the cars in hot weather. Please clean up after your dog.
So dogs can best learn, it is important that wherever possible, they do not experience pain, fear or discomfort. All training is positive and reward-based so choke chains, slip ropes, prong collars, E-collars and harnesses/headcollars designed to tighten and become uncomfortable, are not permitted in any classes. Where necessary advice will be given as to the best equipment for your individual dog.
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