Intervention request

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Intervention request

Hi there! Please fill out this form so that our team can help you solve your issue. Warning: if you have many issues, please fill this form once per issue!

Language

English (US)
French (France)
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1
My issue concerns* This field is required.
My bedroom
My accommodation
My building
2
My issue concernsBefore choosing "Other" please try the closest categories
Structure
Electric equipment
Gas equipment
Plumbing
Furniture
Heating
Hot/cold water
Water damage
Wifi
Pests
Small items
Other
3
Describe your issue in one clear sentence* This field is required.You will be able to give more details at the next step
4
Give us all the useful details* This field is required.What? When? Since when? Where? Why?
5
Upload a clear, useful photo of the issue* This field is required.Our agents will base their solution on this photo
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
6
Upload a clear, useful video of the issue* This field is required.Our agents will base their solution on this video
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
7
My full name* This field is required.
First name
Last name
8
My e-mail adress* This field is required.
example@example.com
9
My city* This field is required.
Lyon
Paris
Montpellier
Lille
Toulouse
Madrid
10
My accommodation* This field is required.
11
My bedroom* This field is required.
12
My feeling about this issue* This field is required.
Surprised
Bored
Worried
Frustrated
Angry
Embarassed
Scared
Annoyed
13
My issue concernsBefore choosing "Other" please try the closest categories
Window
Door
Wall
Floor
14
My issue concerns
Vacuum cleaner
Boiler
Toaster
Iron
Fridge
Microwave
Electric oven
Electric hot plates
Lamp
Roof light
Door intercom/bell
Electric heating
Electric central boiler
General electricity
Washing machine
Dishwasher
15
My issue concerns
Gas oven
Gas hot plates
Gas heating
Gas central boiler
General gas
16
My issue concerns
Sink
Bathtub
Shower
Heating
Washing machine
Dishwasher
Toilet
Should be Empty:

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