Terms and Conditions
Booking Process
To save the date we require a deposit of 25% of the total amount and a completed booking form. Once this is done your booking is confirmed. The final payment is required 4 weeks before your event. Deposits can be paid via bank transfer or credit card. Credit card payments have a surcharge of 2.9%.
Terms and conditions
Hire Period
The hire period is based on a one-day rental period and prices include delivery, full set-up, and breakdown. 21% Iva is additional. The time may be less depending on venue conditions.
Deposit Payments
By paying a deposit you are agreeing to these terms and conditions. Items will be held for 14 days after initial invoices are sent, if the deposits are not paid during this time we can not guarantee your preferred items will still be available.
Cancellation/Amendments
In the event of a cancellation, your deposit is non-refundable and will therefore be retained. Should you need to change the date of your event we will endeavour to provide the items you require for your new date, however, we cannot be held responsible if the new date is not available.
Photography
We love to share your happy moments on our website and social media, if you have any objections to us using any photography for promotional purposes please do let us know before your event.
Weather Conditions
On very rare occasions, some items will not be available in bad weather conditions and will not be refunded.
Items to buy
Favours and stationery, crockery and flatware will be delivered to your venue however set-up of these items is not included, we do have a day coordinator service that includes this.