Booking Form

Terms and Conditions

Please read carefully before submitting your booking form. By completing and returning this form you agree that you have understood and agree to adhere to the following conditions.

Payment

1. We aim to invoice you within 7 days of receiving and accepting your completed booking form.
2. Please note: Receipt of an invoice does not constitute confirmation that the course will take place. Please see the below section on "Cancellation of Courses and Changes to Courses by Social Value UK".
3. Payment must be received before the first day of the course. If payment is not received you will not be able to attend the course.
4. Social Value UK reserves the right to charge late payment interest on any outstanding invoice at the rate of 5% above the Bank of England base rate.

Cancellation of Courses and Changes to Courses by Social Value UK

1. We reserve the right to reschedule or cancel courses. Reasons for this may be, but are not restricted to, a low number of bookings, weather warnings and instructor availability. In this instance, a full refund will be given.
2. Publicised instructors may be subject to change due to availability. Where there is a change in instructor, Social Value UK will endeavour to give as much notice as possible in advance of the course start date.
3. Our courses require a minimum number of bookings. Where the courses do not reach the minimum number required they will be cancelled no later than 14 days before they are due to start.
4. We will contact you at least 14 days prior to the start date of your chosen course to confirm whether it is running. If the course cannot run we will offer you a free transfer to an alternative date or a full refund.
5. If you book travel and/or accommodation before receiving confirmation that the course will run you do so at your own risk.
6. Disclaimer. Social Value UK is not responsible for any additional costs you may have incurred, including costs for travel or accommodation, due to cancellation of a course by us. Further information is detailed below.

Cancellation by You/Refunds

1. More than one calendar month prior to course date: Delegates may transfer free of charge to any other equivalent price or cheaper course (balance to pay for more expensive course). For cancellations, an administration fee of £25 (plus VAT) per delegate will be charged.
2. Between one calendar month and two weeks prior to course date: Delegates may transfer free of charge to any other equivalent price or cheaper course (balance to pay for more expensive course). For cancellations, an administration fee of £50 (plus VAT) per delegate will be charged.
3. Between one week and two weeks prior to course date: Delegates can transfer to any another course for £75 (plus VAT) per delegate, plus any difference in course fees where the new course is more expensive. No refund is payable for cancellation.
4. Between one week and 24 hours prior to course date: Delegates can transfer to any another course for £100 (plus VAT) per delegate, plus any difference in course fees where the new course is more expensive. No refund is payable.
5. Less than 24 hours prior to course date: No refunds. Nor transfers permitted.

Discounts

1. If you are not currently a member of Social Value UK or Social Value International but would like to benefit from the member discount you must register for membership immediately after submitting this form.
2. If we can not find a membership record for you and do not receive a membership application within 48 hours of you submitting this form, you will be asked to pay the non-member rate.
3. Social Value UK does not offer any additional discounts.

Travel and Accommodation Bookings

1. We strongly advise participants to purchase the appropriate insurance cover for any travel or accommodation booked prior to the course commencing, these will not be reimbursed upon cancellation of the course by Social Value UK.

For more information you can contact us on +44 (0)151 703 9229 or info@socialvalueuk.org.

We will use the contact details above to provide necessary information about the training course.

Social Value UK will not share this information with a third party without your express permission.

If you are not currently a member but would like to benefit from the member discount, please visit either socialvalueuk.org or socialvalueint.org after completing this form to become a member.

If we can not find a membership record for you and do not receive a membership application within 48 hours of you submitting this form, you will be asked to pay the non-member rate.