Crown Dry Cleaners takes the utmost care and attention during the cleaning process and follow industry standards for all items. Any articles without clear and full cleaning instructions will be cleaned only with full customer responsibility. Whilst all industry standards are adhered to, we take no responsibility for damage caused to beads, buttons, buckles, zippers, belts, sequins, trim and ornaments. We will always try to the best of our ability to remove any stains (both present and highlighted) on your garments. However, we are not able to guarantee stain removal on all occasions. If we are not able to remove a stain, we are not required to refund the cost of cleaning.