Credit Control

 The Credit Control department deal with all queries relating to payment of tuition fees. 

Examples of the queries credit control can deal with are; 

• Help with the Online payment system. 
• If you are having difficulty paying and need to discuss a payment plan.
• Queries regarding sanctions.
• Payment due dates.
• Sponsorship and Sponsor ship letter queries.
• Notifying us of delays to Student Finance. 

The Credit Control team are located in the Finance Centre on the ground floor of the main building. 

Our opening times are; 

During Term time

9.30am - 3.30pm Monday to Friday

During vaction period

10am - 12pm then 2pm - 3pm Monday to Friday

To contact Credit control via telephone please call 0121 204 4355

Cashiers

 The Cashiers department deal with all queries relating to refunds and payments. 

Examples of the queries cashiers can deal with are; 

• Refunds and refund queries.
• Scholarship payments.
• The Aston Online Store.
• Banking Queries.
• Commercial Payments.

The Cashiers team are located in the Finance Centre Cash office on the ground floor of the main building. 

Our opening times are; 

During Term time

9.30am - 3.30pm Monday to Friday

During vaction period

10am - 12pm then 2pm - 3pm Monday to Friday

To contact Cashiers via telephone please call 0121 204 4346

Accounts Payable

 The Accounts Payable department deal with all queries relating to Payments from the University

Examples of the queries accounts payable can deal with are; 

• Payment of supplier Invoices.
• Student and non staff expense claims.
• Statement of Accounts.
• Remittances.

The Accounts Payable team are located in the Finance Centre office on the ground floor of the main building. 

 

Our opening times are; 

During Term time

9.30am - 3.30pm Monday to Friday

During vaction period

10am - 12pm then 2pm - 3pm Monday to Friday

To contact Accounts Payable via telephone please call 0121 204 3180