3. Termination notice – leaving the nursery
Our terms and conditions for terminating your child's place depends on WHICH TERM you are in when you give notice. The dates of each term are given on the nursery website.
Giving notice during Autumn 1, Autumn 2, Spring 1, Spring 2 (including during all holidays up to and including the holiday between Spring 2 and Summer 1)
SIX WEEKS NOTICE IN WRITING, or payment in lieu of notice, must be given if you wish to withdraw your child from the nursery.
Giving notice during Summer 1 and Summer 2
FOUR WEEKS NOTICE IN WRITING, or payment in lieu of notice, must be given if you wish to withdraw your child from the nursery.
HOWEVER, THE LEAVE DATE (i.e. four weeks from the date of giving notice) CANNOT BE DURING THE SUMMER 2 TERM.
This means that if you want your child to leave before the end of the Summer 2, they must leave at the end of Summer 1 and the latest date to give notice will be at least 4 weeks before the start of Summer 2.
The nursery does not allow children to leave during Summer 2. The reason for this is that we cannot fill the vacated places.
IMPORTANT NOTE: Terminating a funded place
If you terminate a funded place (a place funded using the Government 15/30 hour nursery funding) and your child DOES NOT ATTEND during the notice period, you must pay the notice period fees at the FULL NON-FUNDED RATE. This is because we will not be able to claim the Government funding for this period.
4. Start and finish times
If your child cannot attend one of their sessions please tell us by 8.30am (for morning sessions) or 12.00pm (for afternoon sessions), via our contact telephone number (see contact page of the website). If parents/carers are running late they must inform the nursery as soon as possible and staff will make arrangements, where possible, to delay the group and/or in exceptional circumstances will agree an alternative drop-off point.
Children cannot be cared for outside the normal nursery hours, therefore Into The Woods reserves the right to charge £15 per child for every 15 minutes late in collection.
Parents/carers participation in a constructive and effective two-way communication practice is vital to ensure their child’s ongoing positive development.
Parents/carers are required to share any concerns they may have with the manager of Into The Woods via telephone, email (contact details on the website) or in person.