SLR Rewards 2020 entry form

Enter the 2020 SLR Rewards

Fill in some details about you and your store, then choose which categories you'd like to enter and answer the relevant questions. There's a 'Save and continue later' button at the bottom of the form if you want to take your time filling it in. Good luck!
Name*
Store name*
Address*

Address Line 1

Address Line 2

Town/CityState / Province

Postcode
Phone number*
Email*
About your store
What size is your store (square feet or square metres)?*
How long have you been a local retailer?*
How long have you owned/managed this store?*
How many stores do you own/manage in total?*
What is the average basket spend?*
Rewards categories
Please select which categories you wish to enter then answer all of the questions for each category before submitting your entry.*

Beers, Ciders, Wines & SpiritsBiscuitsConfectioneryCrisps & SnacksFood-to-goForecourtFresh, Chilled & FrozenNewstradeScottish BrandsSoft DrinksVapingBest New StoreBest RefitCommunity InvolvementResponsible RetailerSustainabilityTeam of the YearThinkSmart Innovation
- How much space in store do you dedicate to alcohol?*
- What percentage of your beer & cider is chilled?*
- Do you stock craft beer or cider from any local or regional producers?*
  
  YesNo
- Which ones?*
- Tell us about the most recent changes you made to your alcohol categories.*
- When were these changes made and what was the result in terms of revenue growth and any other benefits you gained?*
- Do you stock low or no alcohol beer, cider and/or wine?*
  
  YesNo
- Which ones?*
- What do you believe makes your alcohol offer stand out from the crowd?*
- How much space do you dedicate to biscuits?*
- What size is the main fixture?*
- How many SKUs do you stock?*
- Do you multi-site biscuits?*
  
  YesNo
- Please give details.*
- How do you accommodate NPD and how do you decide which NPD to stock?*
- How are your sales in this category performing year-on-year?*
- When did you last invest in the category, what were the changes, and what was the result of the changes?*
- How much space do you dedicate to confectionery in total?*
- What size is the main confectionery fixture?*
- How many SKUs do you stock?*
- Do you multi-site confectionery?*
  
  YesNo
- Please give details.*
- How do you accommodate NPD and how do you decide which NPD to stock?*
- How are your sales in this category performing year-on-year?*
- When did you last invest in the category, what were the changes, and what was the result of the changes?*
- How much space do you dedicate to crisps & snacks?*
- What size is the main fixture?*
- How many SKUs do you stock?*
- Do you multi-site crisps and snacks?*
  
  YesNo
- Please give details.*
- How do you accommodate NPD and how do you decide which NPD to stock?*
- How are your sales in this category performing year-on-year?*
- When did you last invest in the category, what were the changes, and what was the result of the changes?*
- Do you have a dedicated food-to-go counter?*
  
  YesNo
- What percentage of your overall revenue comes from food-to go?*
- Do you offer hot food prepared on the premises?*
  
  YesNo
- Please give details.*
- Do you offer cold food or deli products prepared on the premises?*
  
  YesNo
- Please give details.*
- Do you offer prepacked cold food or deli products?*
  
  YesNo
- Please give details.*
- Do you have a bake-off offering?*
  
  YesNo
- Please give details.*
- Do offer coffee and other hot drinks?*
  
  YesNo
- Please give details.*
- Do you encourage cross-category sales around food-to-go?*
  
  YesNo
- Please give details.*
- How are your sales in this category performing year-on-year?*
- Tell us about the most recent changes you made to the category: what were these changes, when did you make them, and what was the result?*
- Do you have an off-sales licence?*
  
  YesNo
- Please give a brief overview of the geographic location of the site (main street, village, A-road, etc).*
- Who is your fuel supplier?*
- What percentage of your turnover comes from fuel sales?*
- Do you offer hot and/or cold food-to-go?*
  
  YesNo
- Please give details.*
- Do you have a hot drinks offer?*
  
  YesNo
- Please give details.*
- Please provide an overview of the convenience store element of your business. Which categories do you focus on?*
- Tell us about any other services you offer.*
- What makes your business special for your customers.*
- Tell us about any changes you made to the business in the last 12 months: what were these changes, when did you make them, and what was the result in terms of footfall, profit and revenue growth?*
- How much space do you dedicate to fresh, chilled & frozen?*
- What percentage of your store sales come from fresh, chilled & frozen?*
- What size is the main fixture?*
- How many SKUs do you stock?*
- Do you multi-site fresh, chilled & frozen?*
  
  YesNo
- Please give details.*
- How do you accommodate NPD and how do you decide which NPD to stock?*
- How are your sales in this category performing year-on-year?*
- Do you stock any locally or regionally sourced fresh, chilled & frozen lines?*
  
  YesNo
- Please give details.*
- When did you last invest in the category, what were the changes, and what was the result of the changes?*
- How many titles are in your range of newspapers?*
- And how many titles are in your range of magazines?*
- What size is your main news fixture?*
- What size is your magazine fixture?*
- Do you offer Home News Delivery?*
  
  YesNo
- How many customers do you deliver to?*
- Where in the store are your newspapers and magazines sited.*
- How do you accommodate NPD and how do you decide which NPD to stock?*
- Do you take part in any publisher-driven promotions or activity*
  
  YesNo
- Please give details.*
- Tell us about the most recent changes you made to the category: what were these changes, when did you make them, and what was the result?*
- What have to done to boost sales in the category?*
- How many local and national Scottish SKUs do you stock?*
- Do you have a dedicated Scottish brands fixture?*
  
  YesNo
- In which categories do you stock local or Scottish products? Please list and give details as required.*
- Give details of any local, regional or Scottish brands that you highlight in-store.*
- How do you communicate your Scottish brands to shoppers, both in-store and digitally?*
- What percentage of your Scottish brands do you source from a wholesaler?*
- What percentage of your Scottish brands do you source directly from suppliers?*
- How many SKUs do you source directly from suppliers?*
- When did you last invest in developing your local and Scottish brands range? What did you do, and what was the result?*
- What do you believe makes your store special when it comes to locally, regionally or nationally sourced products?*
- How much space do you dedicate to sof drinks in total?*
- What size is your main chilled soft drinks fixture?*
- What size is ambient take-home soft drinks fixture?*
- How many SKUs do you stock?*
- How do you accommodate NPD and how do you decide which NPD to stock?*
- How do you drive cross-category sales?*
- What percentage of your soft drinks range is low or no sugar (including waters)?*
- How are your sales in this category performing year-on-year?*
- When did you last invest in the category, what were the changes, and what was the result of the changes?*
- How much space do you dedicate to e-cigs, e-liquids, accessories and hardware?*
- Which of these do you stock?*
  
  Pod solutionsE-liquid solutionsCigalike solutions
- How many SKUs do you stock?*
- How do you accommodate NPD?*
- Where in your store do you stock e-cigs, e-liquids, accessories and hardware?*
- What are the key brands that you stock?*
- How do you find out information about this emerging category?*
- How do you train your staff in the category?*
- When did you last invest in the category, what were the changes, and what was the result of the changes?*
- Is the store a:*
  
  New-buildRefurbishment
- Why did you invest in a new store?*
- Describe how you planned the new layout (Who did you consult with? Did you visit other stores for ideas? Why did you choose the layout you did?)*
- What were your key objectives in building a new store?*
- Which areas saw investment?
  
  Chiller spaceEnergy efficient chillersFood to go counterIn-store concessionExpanded BWS sectionLED LightingMoving till point areaReworked tobacco gantryOther
- How is the new store performing so far?*
- Which areas of the store are you most proud of and why?*
- Why did you invest in a refit?*
- Describe how you planned the new layout (Who did you consult with? Did you visit other stores for ideas? Why did you choose the layout you did?)*
- What were your key objectives in refitting your store?*
- Which areas saw investment?
  
  Chiller spaceEnergy efficient chillersFood to go counterIn-store concessionExpanded BWS sectionLED LightingMoving till point areaReworked tobacco gantryOther
- How is the refitted store performing so far?*
- Which areas of the store are you most proud of and why?*
- Describe any initiatives, programmes, events, projects or activities that you have organised or taken part in during the last 12 months that demonstrate your active participation and involvement with the community you are part of:*
- Are you or any of your staff actively involved in any local community groups or committees? Please provide details:*
- Do you offer any services to the local community that involve going above and beyond the call of duty? Examples may include home deliveries/stocking niche products demanded by certain customers/in-store activity.*
- In what way do staff interact and build relationships with customers? *
- Why do you believe that playing a proactive role in your local community is important?*
- Do you actively use social media to communicate with your local community? Give examples.*
- When answering the following questions please note that the judges are looking to see more than mere compliance with the law.
- Do you have an off-sales licence?
  
  YesNo
- What proactive measures do you have in place to ensure responsible sales of age-restricted products (tobacco, alcohol, fireworks, solvents etc), over and above the legal minimum requirements?*
- What training measures do you have in place to ensure that your staff are fully aware of legislation in this area?*
- How do you communicate legislation to your staff and customers (tillpoint prompts, posters, POS, stickers, window stickers, etc)?*
- How do you learn about forthcoming legislative changes, and how do you plan for their implementation?*
- Do you restrict the purchase of any specific items beyond your legal obligations?*
- Do you stock a range of healthier options products for your customers? Please give details.*
- Do you engage with your shoppers in potential problem areas such as gambling, alcohol, tobacco and high sugar and fat products? If so, give details.*
- Why do you believe that you are a responsible retailer?*
- Are you involved in any local groups or committees that benefit your local area?*
- In this category we are seeking retailers who are going above and beyond the basic sustainability practices common to most c-stores – and beyond basic legal compliance (plastic and food waste recycling or charging for single-use bags for instance). These are certainly worthy activities, but in this category we are looking for those who have taken a proactive, innovative approach to improving their sustainability credentials.
- How significant is sustainability within your longer-term business strategy?*
- Please provide as many examples as possible of efforts you have made to reduce your store’s carbon footprint and improve your sustainability credentials.*
- Have you invested in any new solutions to reduce your carbon footprint, and if so, how much did you spend (please provide an itemised list)? This could include solutions like LED lightbulbs, energy efficient chillers, cardboard compactors, reverse vending machines, etc:*
- Have you implemented any other initiatives to reduce your carbon footprint? Please provide details. This could include donations to food banks, battery recycling etc.*
- Have you seen a business benefit to your improved sustainability initiatives? Please detail these benefits in terms of reduced costs / increased sales?*
- Have you seen any ‘softer’ benefits of your sustainable approach, such as recognition from your local community, increased loyalty from customers and so on? Please give details or examples.*
- Do you actively communicate the ‘green’ initiatives you have undertaken to your customers? If so, please detail how you have done this. This could include using social media, in-store signage, encouraging staff to share with customers, PR in local newspapers etc*
- Why do you believe that your team deserves to win this award?*
- What initiatives have been undertaken by staff this year that have stood out?*
- How has your team made improvements to the business using their own initiative?*
- Give one or two examples of where your team has gone beyond their responsibilities to benefit the business?*
- How do you incentivise or encourage your team to take responsibility for driving the store forward?*
- Please note that this category does not exclusively seek entries for technology-driven solutions. While we would be delighted to receive entries on any innovative technology solutions you may be implementing, the category is open to retailers who have demonstrated innovation in any sense.
  
  Examples of in-store innovation considered for this award could include, for instance:
  - Launching your own food-to-go offer
  - Making food in your own kitchen and selling it as your own brand
  - An in-store franchise
  - A coffee to go machine
  - The introduction of intelligent EPoS analysis
  - An in-store loyalty scheme;
  - Using technology to communicate with shoppers
  - An online customer ordering system
  - the investment in new technology to reduce costs, such as new lighting or chillers, or even the installation of solar panels.
  - A meeting area, a café,
  - Home delivery services,
  - It could even be non-food
- Do you have an off-sales licence?
  
  YesNo
- In the last 12 months, which innovative ideas, solutions or products have you added that benefit your store and your shoppers?*
- Please provide an outline of your reasons behind embracing innovation (why did you decide to invest in this area, who did you consult, how close was the final plan to your initial idea, what were your ambitions for it)?*
- Describe how the plan was executed (how long did the project take to complete, was it on budget, did you employ any contractors, did you successfully apply for any grants)?*
- What has been the impact of your investment in your business (in terms of footfall, revenue and profit increase)?*
- Supporting imagery
- - Please include at least three photographs for every category you have entered.
  - Entries will NOT be accepted without photographs.
  - For the Best Refit category, it would be useful (but not essential) to see before and after images.
  - Videos may also be submitted.
- *
  
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Enter the 2020 SLR Rewards

About your store

Rewards categories

Supporting imagery