IMPORTANT COVID-19 TUD Student Counseling update!
The following Guidelines are being issued in the context of the extraordinary times we find ourselves in. Covid-19 has been declared a worldwide pandemic by the World Health Organisation and it has been recommended that we all engage in social distancing and self-isolation in some cases to reduce the risk of spread of the virus.
The TU Dublin City Campus is continuing to offer support to both new and ongoing clients during this difficult time.
In line with social distancing and the colleges being closed to all students during this period, the TU Dublin City Campus Counselling Service is engaging in online technology to facilitate continued support to our students. This includes the types of interventions and services that would normally be provided by the counselling service, but using either, email, phone, zoom or skype to conduct counselling sessions in place of face to face counselling.
Please be aware that in addition to our current Terms and Conditions and Confidentiality Agreements, in order to facilitate continued support during this period your agreement is sought with the following:
While we have taken every reasonable step to ensure privacy there is no guarantee of security when using online technology.
If you agree to engage in online counselling but find that this is an uncomfortable medium for your counselling, you are free to agree to bring it to a conclusion at any stage.
Agreement is reached between you and the counsellor whether any/all of the sessions will be recorded and how this will be managed/stored/disposed of prior to beginning the online counselling.
Agree that you both will conduct the session in a private setting where there is no risk of being overheard. It may be helpful to both wear earbuds or headphones as this can help to make the conversation more confidential and improve sound quality.
Agree in advance a procedure for if the technology should fail mid –session, e.g. try to re-connect or speak via telephone.
Each session will occur at the agreed time as it would in a face-to-face situation and any follow up sessions will be scheduled prior to ending session.