Food Donor Agreement Guidelines:
Any food accepted by FoodCloud must comply with EU Food Safety Legislation in terms of being fit for human consumption. If a product could in theory be sold, then it can be redistributed by us. We take all reasonable care to ensure that the food we supply is safe and appropriately labelled according to (EU) No. 1169/2011. To achieve this, we have Food Safety Management System in place that based on the principles of HACCP. This system is tested and reviewed to safeguard our consumers and our suppliers brand integrity. Therefore, we do not accept certain products where to do so would pose a significant risk to food safety.
As part of (EU) No. 178/2002 Article 11, a food business must establish a system of traceability. This means that all food being delivered to FoodCloud Hubs or collected by FoodCloud must be accompanied by a delivery note containing a list of products being donated. This is essential for effective traceability.
When Donating food, please ensure that the food:
· Has 3 days’ shelf life remaining until its use by or best before date. This is to allow time for redistribution
· Is packed appropriately
· Is delivered with all the packaging intact
· Is of good quality and free from obvious contamination i.e. Mould, bruising or damage; and
· Complies with all applicable EU Food Safety Legislation in particular Labelling requirements
Foods we can accept for redistribution are:
· Any surplus, high quality food that is packaged appropriately and date labelled
· Fresh fruit and vegetables
· Eggs (with a minimum of 7 days shelf life)
· Fresh Meat packaged appropriately labelled
· Fresh Fish packaged and appropriately labelled
· Dairy Products (e.g. milk, yogurts, butter, cheese)
· Ambient (Dry) foods (e.g. rice, pulses, tins, packets)
· Fruit Juices, smoothies, bottled water
· Frozen food (this refers to food that is designed to be kept frozen)
· If food is being frozen down by the food donor, there must be accompanying documentation on their freezing policy and correct labelling stating the New Best Before Date for the product frozen down
· Chilled food (as long as adequate records of cold chain maintenance are also provided)
For Food Safety Reasons, we cannot accept the following:
· Shellfish of any kind
· Sushi
· Unpackaged Prepared Food
· Buffet Food
· Food with packaging that has been split or damaged (Blown or badly damaged/ dented tins cannot be accepted due to the risk of microbial contamination however, a small dent is acceptable)
· Unlabelled Food (perishable food that does not have a valid use by date)
· Food that does not contain the correct mandatory labelling information or mandatory labelling information according to (EC) No. 1169/2011)
Labelling:
FoodCloud must be satisfied that the food business is capable of providing full food product information with any donation of food. This includes labelling if the nature of the product has been changed, allergen information, storage instructions, ingredients and any other information relation to (EU) No. 1169/2011
We do not accept donations of alcohol.
Any food offered to FoodCloud must be safe and wholesome and suppliers must be able to demonstrate that strict food safety procedures are in place and that they have been followed throughout the manufacturing, processing and distribution of food products. FoodCloud may require suppliers to show evidence of their HACCP procedures and compliance.