Production Website Satisfaction Feedback Form

Website Satisfaction Feedback

BES appreciates your business. To be entered in our prize draw for £100 gift vouchers and in order to help us further improve please complete the survey below (approx. 3-5 minutes to complete) *T&C's apply - available on request.
On a scale of 1 to 5 ( 1 = Poor and 5 = Excellent) please indicate your overall satisfaction with the following

Overall, look and feel of our website *

	1	2	3	4	5

1 is Poor, 5 is Excellent

Ability to navigate and find the products you need*

	1	2	3	4	5

1 is Poor, 5 is Excellent

Performance of the search function*

	1	2	3	4	5

1 is Poor, 5 is Excellent

How easy was it to use the shopping cart and pay for your products*

	1	2	3	4	5

1 is Poor, 5 is Excellent

Overall speed and performance of our website*

	1	2	3	4	5

1 is Poor, 5 is Excellent

Was there sufficient technical product content*

	1	2	3	4	5

1 is Poor, 5 is Excellent

Were there sufficient product promotions on our website*

	1	2	3	4	5

1 is Poor, 5 is Excellent

If there were one thing BES could improve on our website what would that be?

0/200

On a scale of 1 to 10 how likely are you to recommend using the BES website to a friend or colleague? *

	1	2	3	4	5

1 is Not very likely, 5 is Very likely

If it were your choice alone, would you continue to buy products online from BES? Why?

0/200
Your Names*

First NameLast Name
What is your profession?*

Home owner/DIYPlumberHeating EngineerOther
Do you use the BES paper/printed catalogue?

BES website onlyBES paper catalogue onlyBES web & BES paper catalogue
E-mail*
Phone Number*

STD CodePhone Number
Should be Empty:

Website Satisfaction Feedback