Website Satisfaction Feedback
BES appreciates your business. To be entered in our prize draw for £100 gift vouchers and in order to help us further improve please complete the survey below (approx. 3-5 minutes to complete) *T&C's apply - available on request.
On a scale of 1 to 10 ( 1 = Poor and 10 = Excellent) please indicate your overall satisfaction with the following
Overall, look and feel of our website
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Excellent
1 is Poor, 10 is Excellent
Ability to navigate and find the products you need
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Excellent
1 is Poor, 10 is Excellent
Performance of the search function
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1 is Poor, 10 is Excellent
How easy was it to use the shopping cart and pay for your products
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Excellent
1 is Poor, 10 is Excellent
Overall speed and performance of our website
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1 is Poor, 10 is Excellent
Was there sufficient technical product content
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1 is Poor, 10 is Excellent
Were there sufficient product promotions on our website
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Poor
Excellent
1 is Poor, 10 is Excellent
If there were one thing BES could improve on our website what would that be?
0/200
On a scale of 1 to 10 how likely are you to recommend using the BES website to a friend or colleague?
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Not very likely
Very likely
1 is Not very likely, 10 is Very likely
If it were your choice alone, would you continue to buy products online from BES? Why?
0/200
Your Names
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First Name
Last Name
What is your profession?
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Home owner/DIY
Plumber
Heating Engineer
Other
Do you use the BES paper/printed catalogue?
BES website only
BES paper catalogue only
BES web & BES paper catalogue
E-mail
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Phone Number
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-
STD Code
Phone Number
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