Refund Request

CORONAVIRUS

Before completing this refund request form, we would ask that you consider instead rescheduling your booking for a later date. Like many food and drink businesses at present, the impact of a high volume of cancelled bookings may prove to be unsustainable and have very serious negative consequences for our business and workforce.

If you would like to reschedule, please email customer.services@monterey-jacks.com

Or, can we transfer your booking deposit to a gift voucher? If so, please let us know on the email address above.

We really appreciate your support at this difficult time.
Refund Request

Product Details
Please choose which product your refund request relates to *
Other (please state)
Which Monterey Jack's location did you purchase this product from? *
Online purchases are all linked to the location chosen at the time of purchase, please enter this location
What is the total value of the refund you are requesting? *
This will be used to verify your purchase. Please enter the amount charged in GBP
If requesting a booking refund, what is the date of your booking?

Refund Request

Your Details
Please provide the customer details used to make the purchase *

First Name Last Name
Email Address
example@example.com

Address *

Mobile/Telephone Number *
Please confirm the last four digits of the credit/debit card used to make the purchase *
These details will be used to verify and allow us to process your refund request
Should be Empty:

App Order Refund Request